Establishing a defensible $58.19M reinstatement value for one of Townsville's most active hospitality venues — without disrupting day-to-day operations.
A two-storey leisure and hospitality facility — bars, dining, commercial kitchens, amenities, and office tenancies — needed a robust reinstatement value for insurance. The challenge wasn’t the calculation. It was doing it without pausing a fully operational community venue.
The North Queensland Cowboys Leagues Club required an Insurance Replacement Cost Plan (IRCP) to underpin its insurance coverage with a defensible, current-market reinstatement figure. As a high-profile mixed-use hospitality facility, the assessment needed to separate base building elements from tenant fit-outs, account for high-specification commercial kitchens and bar infrastructure, and reflect current Townsville construction costs.
The venue remained fully operational throughout the engagement. That meant coordinating inspection access around live service and scheduled activities, with minimal disruption to patrons and staff. Active community assets like this one need more than technical rigour — they need flexibility and respect for the operator’s schedule.
MCG’s team scoped the facility across its full mixed-use footprint, carefully separating base building from tenant fit-outs to avoid double-counting and to give the insurer a clean line-item breakdown. Commercial kitchen infrastructure and hospitality-grade finishes were assessed against current replacement costs, and demolition and external works were itemised as distinct components rather than buried in a single figure.
Inspection was timed around venue operations, with on-site coordination ensuring the assessment completed without service interruption. Every square metre of the two-storey building was captured while the venue remained open to patrons.
A robust, insurer-ready IRCP with a total assessed replacement cost of $58.19M (ex. GST) — broken down transparently into base building, demolition ($5.12M), and external works ($5.18M). The client received a valuation they can defend, aligned to current construction costs, with clear separation of components that simplifies future adjustments and claims.
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