As a user of our website, we may collect and retain information about you and your use of our website. The information we collect will be determined by how you use our website.
When you visit our website, our Internet Service Provider (ISP) may record information about your visit for statistical purposes. This information may include:
- your server address;
- your domain name;
- the date and time you visited our website;
- the pages you accessed;
- the previous sites you visited; and
- the type of Internet browser you used.
The ISP provides this information to us when requested via automated reporting tools.
We will only use your information:
- to communicate with you regarding our services or the use of our website; and
- to understand how we might improve navigation and the content of our website.
This website may contain links to other websites. We are not responsible for the privacy practices of those other websites and we make no warranty as to the accuracy or content of those linked sites, or that such links will remain current or be maintained.
In addition, we may have implemented and use:
- display advertising.
- remarketing with Google Analytics to advertise online.
- services from third-party vendors, including Google, to show our ads on sites across the Internet.
We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimise, and serve ads based on someone's past visits to our website.
You can opt out by utilising Google's Opt-Out Browser Add On (https://tools.google.com/dlpage/gaoptout/) and/or Ads Preferences Manager (https://www.google.com/settings/ads/).
We deliver all of our completed reports electronically via email. For all printed copies, we use the normal service provided by Australia Post and our fee includes shipping and delivery costs. We ship our reports within Australia and overseas as required.
The Internet is not a secure environment. We take reasonable steps to ensure the information you send us is, to the extent reasonably possible, secure and protected from risks such as loss, unauthorised access or use, destruction, modification or disclosure.
Otherwise, we aim to ensure that you can make payments with complete confidence online. When making online payments to us your financial details including your credit card number is passed through a secure server using the latest 128-bit SSL (Secure Socket Layer) encryption technology. SSL encryption is the industry standard and helps protect your personal details online.
We reserve the right to review and amend this policy from time to time without notice. This policy was last updated in May 2015.